All Shands HealthCare facilities are committed to continually improving the quality of care for our patients.

Methods

The following methodologies are used to measure performance and to identify and act on opportunities for improvement:

• IMPACT CARE

  IMPACT CARE is a performance measurement tool that helps clinical and non-clinical departments monitor performance. This is a tool that supplements and supports our quality improvement efforts.

• FADE²

  FADE² is an acronym for the five phases a Quality Improvement team works through to solve problems and improve processes at Shands HealthCare. FADE²stands for: Focus, Analyze, Develop, Execute, and Evaluate.

• FMEA

  Failure Modes & Effects Analysis (FMEA) is a systematic method of identifying and preventing product and process problems before they occur.

Initiatives

• 5 Million Lives campaign

  Although the official Institute for Healthcare Improvement (IHI) campaign is over, work continues to improve clinical care processes within Shands hospitals to reduce harm, such as adverse drug events and surgical complications.